Upsetting
Monday, May 24, 2004
 
Hello,

I am on day 3 of the 12 hour shifts. Not too much to do, yet morale is pretty high. People are making a fun atmosphere of it. I am laying low and quiet, reviewing the training, surfing the web, listening to music, etc. I am working in Billing for Business customers. It amounts to calling the customers, confirming their orders, the entering the orders in these antiquated software applications. The applications are very hard to use and there are a multitude of cryptic codes to remember. I see an opportunity for these apps to be written and stepped up into the 90's. I envision those huge, mobile home-sized, 1960's computers running these things.

I wish I was at home with my family, but it could be a lot worse. I have friends that are hundreds of miles away from their families. At least I get to home at night.

The number of picketers has steadily declined since Friday, but I expect a large number tomorrow (monday). Their most irritating tactic is walking slowly across the only parking lot entrance/exit as us managers try to arrive/leave. It has been reported that numerous union strikers have been hit by cars as a result of this tactic across the 13 states SBC operates in. There have also been fist fights and numerous verbal assaults.

All in all, it is interesting. However, this could get extremely old if the strike goes on past Monday.
Not sure if you were interested in hearing any of this, but I needed the diversion of writing....

I hope you are well
 
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